Privacy Policy

During the processing, we conform to the requirements of the applicable data protection legislation. This means we:

  • clearly specify our purposes before we process personal data, by using this Privacy Statement;
  • limit our collection of personal data to only the personal data needed for legitimate purposes;
  • first, ask for explicit permission to process your personal data in cases where your permission is required;
  • take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
  • respect your right to inspect, correct or delete your personal data held by us.

Special Brick International Kommanditbolag is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our webshop www.specialbrick.com. We recommend that you read it carefully.

Handling your order

We will use your personal data when handling your order. We may share your data with the delivery service to have your order delivered. We may also obtain information on your payment from your bank or credit card company.

For this purpose, we use your email address, phone number, IP address, invoice address, name and address details, payment details, and birth date. We do this on the basis of your consent. We store this information for two years after your order has been completed. Certain types of personal data will be retained for a longer period with regards to legal tax retention.

Providing to Third Parties
We collaborate with other organizations, that may receive your personal data.

To handle your orders, we work together with:

Our payment provider STRIPE / PAYPAL
Our postal service provider Postnord

Contact Form and Newsletter

You can use our contact form to ask questions or make any request.

For this purpose, we use your email address, IP address, phone number  and name, and address details. We do this on the basis of your consent. We store this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.

We have a newsletter to inform those interested in our products and/or services. Each newsletter contains a link with which to unsubscribe from our newsletter.
Your e-mail address is automatically added to the list of subscribers. We store this information for three months after you canceled your subscription.

Statistics and profiling

We keep statistics on the use of our webshop. These statistics help us to, for example, only show you information that is relevant to you. We may combine personal data to get to know more about you. We will, of course, respect your privacy at all times. If you do not want us to do these statistics, please let us know.

For this purpose, we use your name and address details, phone number, IP address, email address and birth date. We do this on the basis of your consent. We store this information for one year.

Registration

Certain features of our service require you to register beforehand. You will have to provide some information about yourself and choose a username and password for the account that we will set up for you.

For this purpose, we use your email address, birth date, IP address, phone number, invoice address, and name and address details. We do this on the basis of your consent. We store this information for six months after you closed your account.

We will retain this data so that you do not have to re-enter it every time you visit our website and in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.

Promotion

Other than the advertisements on the website, we can inform you about new products or services:

by e-mail- via social media

You can object at all times against this promotional communication. Every e-mail contains a cancellation link. On social media, you can block us or use the cancellation option. You can also inform us through our contact page.

Publication

We will not publish your customer data.

Providing Data to Third Parties

Except for the parties mentioned above, we do not under any circumstance provide your personal data to other companies or organizations, unless we are required to by law (for example, when the police demand access to personal data in case of a suspected crime).

Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.

Statistics

We keep statistics on the use of our webshop.

Cookies

Our webshop makes use of cookies. Cookies are small files in which we can store information so that you do not have to fill that information again. We can also use them to see whether you are visiting us again.

The first time you visit our webshop, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies.

You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that.

We made arrangements with other parties who place cookies through our website. Nevertheless, we cannot fully control what they are doing with their cookies, so please read their privacy statements as well.

Google Analytics

We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We do allow Google to use information obtained by Analytics for other Google services, and we don’t anonymize the IP-addresses.

Security

We take security measures to reduce the misuse of and unauthorized access to personal data. We take the following measures in particular:

Access to personal data requires the use of a username and password. We make use of secure connections (Secure Sockets Layer or SSL) to encrypt all information between you and our website when entering your personal data

Changes to this Privacy Statement

We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis so that you remain informed of any changes.

Inspection and Modification of your Data

You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

You have the following right:

  • Being informed on which personal data we have and what we are using it for;
  • Inspection of the personal data that we keep from you;
  • Having incorrect data corrected;
  • Request to delete outdated personal data;
  • Revoke your consent;
  • Object to certain uses.

Please note that you always make clear who you are, so that we can assure that we do not modify or remove the data from the wrong person.

Complaints

If you think that we are not helping you in the right way, you have the right to lodge a complaint at the authority.

Contact details

Special Brick International Kommanditbolag
Söderarmsvägen 54 lgh 1101
121 54, Johanneshov, Sweden

sales@specialbrick.com

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