Frequently asked questions

What does it mean when an item is on Back-Order?

Popular items may sell out quickly and temporarily be on back order. This means that the items are currently out of stock but that there are shipments on their way to re-stock our warehouses. Ordering an item that is currently on back order is a worry-free way to ensure that you will be first in line for the new inventory and that the item which you ordered will be sent out to you as soon as we receive it! Contact us to receive more information about a specific product that is on Back-Order.

Do you have a minimum order?

No, we do not have a minimum order policy instead we have minimum postage and handling fee from € 5.

What methods of payment do you accept?

The website is currently set up to accept electronic payments via Paypal or the following credit cards: Visa, Mastercard, Discover, American Express and more.

What are the weapons made of?

All weapons are made of high-quality ABS plastics and designed to fit with mini-figures. Please also note that the weapons are not life-size and have no moving parts.

Do you ship to my location?

Yes we ship anywhere in the world where mail is delivered. We also offer Express shipping option for those who need their packages delivered within a specific time frame. This is the fastest delivery method for international customers, but you will be charged a significant amount for faster processing through customs, which is due at the time the package is delivered.

Do you have a certain item available even though it is not listed on the website?

No. All of our available inventory is listed on the website.

When will you restock a certain item or color?

We can’t answer that. Often times we don’t know that we are going to restock a certain item until a few days before we order it. If you’d like to stay up to date with our product releases, please join our mailing list.

How does your Rewards Program work?

You can read details about our Rewards Program here.

Do you offer free shipping?

Yes, we offer free shipping on orders over € 100.00!

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